Yes. Aura Wood provides full-package installation services with a team trained to meet the company’s technical standards. For areas outside our service coverage, we can recommend vetted and trained partners to ensure consistent quality from the factory to the project site.

Depending on the complexity of the request, production time ranges from 3 to 6 weeks. For large-scale or specially customized projects, the timeline will be confirmed after final approval of the color sample and technical specifications.

Yes. Aura Wood has supplied products to various projects in Cambodia and is expanding into other markets. We are experienced in handling export documents, including technical certifications and origin traceability records.

Aura Wood flooring comes with a 2-year warranty for technical and structural issues. Additionally, customers receive proper maintenance guidance to help extend the floor’s lifespan beyond the standard warranty period.

Aura Wood floors are easy to maintain. Simply clean with a damp cloth or use specialized floor cleaners that do not contain harsh chemicals. Avoid alkaline detergents and abrasive tools that may scratch the surface.

Yes. Aura Wood welcomes customers, partners, and designers to visit the factory by appointment. This is a great opportunity to observe wood processing, color finishing, and quality control firsthand.

Aura Wood currently has showrooms at:
• 204B Nguyen Van Huong, Thao Dien Ward, Thu Duc City, Ho Chi Minh City
• 112 Vo Chi Cong, Nghia Do Ward, Hanoi
• Connexion, Koh Pich, Phnom Penh, Cambodia

Yes. Aura Wood specializes in bespoke design and production, including projects with strict requirements for color, structure, stability, and surface effects.

Yes. Thanks to active moisture control technology and high-quality engineered wood structures, Aura Wood floors offer outstanding stability, suitable for fluctuating climates such as in Ho Chi Minh City, Hanoi, and humid regions like Phnom Penh.

Yes. We offer color matching services based on samples provided by the customer or in collaboration with architects/designers to ensure overall color consistency in the project.

Aura Wood can provide certifications such as FSC (sustainably sourced wood), E1/E0 (low formaldehyde emissions), Quatest testing, and other documents tailored to the export market’s requirements.

Yes. All Aura Wood floorboards are structurally stable for wall and ceiling applications. We also offer specialized cladding panels with flexible sizing and installation techniques.

Yes. Our team offers guidance on color, surface effects, and overall wood system coordination—from floors to stairs and wall panels—to ensure aesthetic harmony across your space.

Yes. Aura Wood uses premium natural-penetrating finishes that resist UV and minimize color fading over time, especially when combined with appropriate lighting orientation and regular maintenance.

Matte finishes create deeper, more natural tones. Semi-gloss and gloss finishes reflect more light, making colors appear brighter and wood grains more prominent. The finish significantly influences visual perception and design style.

Yes. Aura Wood can develop custom tones for different areas within a project while ensuring a cohesive overall look in terms of material language, tone, and durability.

Aura Wood flooring is designed for interior spaces. For areas with high humidity, such as bathrooms or zones near exterior doors, special treatment and thorough site evaluation are required before use.

Myanmar teak has excellent natural moisture resistance, suitable for tropical climates. European oak adapts well when properly treated. Walnut has moderate stability, ideal for dry spaces. Aura Wood adjusts wood moisture levels based on climate zones.

Aura Wood’s engineered wood lines (Duo Plank) use a stable multi-layer core—ideal for underfloor heating systems. Oak is the most commonly recommended choice.

Currently, Aura Wood does not provide reclaimed wood. However, we can replicate time-worn effects through finishing techniques to create natural, vintage-inspired surfaces.

Aura Wood uses traceable natural wood. Many imported species from Europe and North America are FSC or PEFC certified. Myanmar teak includes government-issued verification stamps.

Yes. Each wood species has distinct traits—teak is naturally oily and less absorbent, while oak is highly absorbent and requires climate monitoring. Aura Wood provides product-specific care instructions.

Absolutely. Aura Wood can harmonize colors, finishes, and wood species for a cohesive aesthetic across floors, stairs, wall cladding, and custom furniture.

Duo Plank is Aura Wood’s premium engineered flooring line, featuring a 4–6mm top layer of fine wood and a high-strength imported plywood core. It offers excellent stability, reduced warping, and the ability to be sanded multiple times.

Depending on the version, the top layer is either 4mm or 6mm—sufficient for repeated sanding and refinishing.

Yes. Thanks to its thick top layer, Duo Plank can be sanded and refinished to restore its appearance after years of use.

We recommend full-glue installation using high-quality European adhesives (1K or 2K), or floating floor installation on foam depending on the subfloor. Our team will advise on the best method for each project.

Yes. With a flat and stable subfloor, Duo Plank can be installed as a floating floor using suitable foam underlay.

Duo Plank can be custom ordered up to 6 meters in length and 300–600mm in width, ideal for upscale projects and large spaces.

Thanks to its engineered core and region-specific moisture treatment, Duo Plank adapts well to tropical and seasonal climates, minimizing warping and shrinkage.

Yes. We manufacture decorative floors, modular inserts, inlays, and custom designs based on detailed drawings, with high precision and artistic value.

Yes. We can provide technical drawings and 3D renderings (upon request) to support architects and developers in incorporating Aura Wood into their plans.

Depending on the complexity, the minimum quantity ranges from 30 to 50m². For patterned or unique-effect products, details should be discussed to ensure production feasibility.

Aura Wood maintains strict control from material selection to finishing. Color metrics are recorded with specialized tools to ensure uniformity across production batches, even when delivered in phases.